Medical Insurance
We
accept payment at the time of service and do not file any insurance claims. However, we do give a receipt with our CPT treatment
codes listed and many of our clients submit their receipts to their insurance company for reimbursement. Clients also
use their Flexible spending accounts and Health Savings accounts for treatment at NNC.
While we are not set up to deal with the intricacies of insurance billing, we hate to see such an important
service become cost prohibitive for some. We do provide pro bono work through non profits for those in our community who need
care and cannot afford to pay. We see a quantified number of people monthly at a negotiated fees. Qualifications apply.
Cancellations
We
have a 24 hour cancellation policy. This means if you give us less than 24 hours notice when cancelling an appointment,
you may be charged for that time. And, while it is the part of my job that I
like the least, I do have to collect those fees. I’m sure you understand that when we schedule an appointment we are in essence
making a verbal contract for that time. The Therapist's responsibility in the deal is to reserve that time
solely for you and to be fully present and focused on your needs. Your part of the agreement is the responsiblity for
the payment of therapist fees for that time period.
When we have 24 hours notice that an appointment is going to be cancelled, we have enough time to call one of the
many others on our list who are waiting for help. And of course, we still have to pay our therapists, our rent, and the general
costs of doing business. If we did not charge for missed appointment times, it is possible that we would not be
able to stay in business at all. That would mean you would not have access to the resources we provide in the
way of pain relief. So it's really to our mutual benefit that this policy is in place. We appreciate your understanding.
Shipping
We offer the following shipping options:
Payment Methods
If you are interested in purchasing anything on this site, you may
do so by adding the item to your shopping cart. At this time we accept only PayPal for online orders.
You may also call 1-615-354-1700 to make an order over the phone. If you use a credit card, your order will ship within
2 business days. If you pay by personal check, your order will ship 5 business days after we receive your check.
Privacy Policy
Contact information including email address, telephone number, address, etc. which
is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift
recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill
the customer for their order and is not retained by NNC.
